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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Landon Niblo

August 24, 2023

5  out of  5 rating by Landon Niblo
"Troy and his team (Lacey) have been fantastic to work with. They absolutely killed all other quotes. And locked us in at a fantastic rate. It's been an easy and non stressful process along the way!"

Jocelyn Miller

July 28, 2023

5  out of  5 rating by Jocelyn Miller
"Great, personalized service! Lacey handled all my insurance questions quickly and professionally!"

Jeff Burley

July 28, 2023

5  out of  5 rating by Jeff Burley
"Lacey has truly been the best insurance agent I’ve had since starting to drive 22 years ago. She is knowledgeable and personable making the whole experience easy. I will continue to recommend her to friends and family."

Stoney Eskew

July 28, 2023

5  out of  5 rating by Stoney Eskew
"I am very happy with my experience! Lacey has been so quick to respond to everything I've needed. In a world full of automated systems and it normally taking 10 minutes to talk to a real person about what you need (like it was with both Geico and USAA), I can't tell you how refreshing it is to just send a quick text or call them directly and get things taken care of quickly. Thank you!! I would highly recommend :)"

jamila bridges

July 25, 2023

5  out of  5 rating by jamila bridges
"Service was great and fast. Loved it!!! Thanks State Fram"

Gina Tylee

July 5, 2023

5  out of  5 rating by Gina Tylee
"Jeremy was very helpful with answering questions I had and getting the right coverage. I was able to save quite a bit of money."

Trashley 96

July 3, 2023

5  out of  5 rating by Trashley 96
"They were very helpful and worked with me to get everything done to fit my schedule!"

Justin Ross

June 18, 2023

5  out of  5 rating by Justin Ross
"Best insurance agents I have ever dealt with. I love literally everyone at this office"

Jamie Lyn

June 5, 2023

5  out of  5 rating by Jamie Lyn
"We have been with USAA for 20 years, and recently decided to switch because of their new lack of customer service. Lacey called to give me a quote when I was frustrated and exhausted from going through the entire process. I am so glad she talked me into giving her five minutes. She was able to give us more coverage than what we had with USAA, AND saved us $100/mo! I asked her multiple times to make sure we had everything correct, and it was. It seemed to good to be true. Lacey has been patient, attentive, and extremely helpful during this process. She is fantastic, honest, and has great customer service! We could not be happier."

kenny najera

May 10, 2023

5  out of  5 rating by kenny najera
"Amazing staff. Lacey had been a lot of help and has been a blessing for me and my family. Thank you Lacey for saving me money and being amazing. I"

basia roman

May 9, 2023

5  out of  5 rating by basia roman
"Very great agency, prompt and professional, great discount"

Karla Ramirez

March 13, 2023

5  out of  5 rating by Karla Ramirez
"Jeremy Was Great Help Súper Nice !"

Michael Lukachy

January 27, 2023

1  out of  5 rating by Michael Lukachy
"I have SF with Troy Gonzalez my agent, my truck was totalled. Troy said he has an 99 Dodge pu he was getting rid of. I stepped up bought the truck from Troy. After A week truck quit running, broached Troy with the news, his response was see you In court. Not interested in making it right. I have A tramatic brain injury, Obviously Troy doesn't care. Folks thought you should know my experience with Troy Gonzalez"

blaze fox

August 30, 2022

5  out of  5 rating by blaze fox
"Jeremy is so great. He was so helpful with switch my insurance he walked me through everything and actually cared about his job. He was so helpful! The best customer service I’ve had. 10/10 would recommend Jeremy."

Tayler Dolly

June 29, 2022

5  out of  5 rating by Tayler Dolly
"Had the GREATEST experience with Jeremy. So helpful in getting me switched over from a different insurance company and getting me every possible discount I could receive. I've never experienced the level of customer service I received today with any other insurance company. Would recommend to everyone. Thank you Jeremy!"

Kyle Hampe

December 15, 2019

5  out of  5 rating by Kyle Hampe
"As a longtime insured at Troy's office I can say there is no equal. He has always provided excellent advice and solutions for my needs. If you want to get into the finer points of insurance and actually have the coverage you need, look no further than Troy Gonzales State Farm."

Paul Jones

October 16, 2019

5  out of  5 rating by Paul Jones
"Great staff. Great insurance."

Staas Masloboev

May 29, 2019

5  out of  5 rating by Staas Masloboev
"Good people"

Jodi Moore

September 16, 2018

1  out of  5 rating by Jodi Moore
"I would give a lower rating if it were possible. I have had State Farm Insurance for 3 decades. Doesn't seem Troy Gonzales really cares about his customers, but rather collecting the money he gets from them. After 2-3 weeks of no return phone calls from him and dealing with apparent incompetent staff. I found many mistakes with overcharging on policies and having extra people added to the policy for unexplained reasons, I decided to cut and run and go with a different insurance company. This decision has saved me hundreds of dollars per month. Never been happier! Make sure you keep an eye on your monthly bill, if you decide to stay with Troy, don't count on him calling you back if you locate an issue."

Emily Gomes

March 15, 2018

5  out of  5 rating by Emily Gomes
"Cyrus is fantastic. He truly cares about his customers and really believes in his job. He made sure I understood all my options and helped me pick the best plan for me! Thank you Cyrus!"

Carissa Scroggins

February 19, 2018

5  out of  5 rating by Carissa Scroggins
"Super friendly, efficient, and knowledgeable. They showed me how affordable insurance can be...a big deal when you live paycheck to paycheck."

Jereme Crane

January 9, 2018

5  out of  5 rating by Jereme Crane
"Troy Gonzales and Cyrus Massoudi are very Professional but also Fun and easy to talk to!"

Kelsey Gonzales

May 15, 2017

5  out of  5 rating by Kelsey Gonzales
"I've been with Troy's office since I was 16 and I have always had great service and attention. Would highly recommend."

Michael Laurence Moran

May 5, 2017

5  out of  5 rating by Michael Laurence Moran
"Great people to work with! I am always met with warmth, hospitality and friendliness. If you're looking for knowledgeable professionals who are willing to sit down and take the time to go over all the details with you, then I would recommend Troy and his team. Thank you guys for all your hard work! One less thing I have to worry about! :)"