State Farm® Insurance Agent Troy Gonzales
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carri F
November 6, 2024
"These days everything is getting crazy. But my never had a lic before son went and bought his first car and got his driver's lic and we were paying 2x the car payment for car insurance that i have never actually spoken to a human. Our policy was questionable and the price kept increasing. I asked them why and they said state pricing went up. A full 6 month policy cost more then the car. And i find Troy and his team and my prayers have been answered. I spoke to one of the sweetest girls in the office. We emailed i mean many ways to communicate with a real person. Then they did it they took all my information increased the coverage added renters insurance and lifted the weight off my shoulders. They came in almost 100 less then what i was paying. They also so many other policies to offer i can actually afford pet insurance now. All i know is no matter what your previous thoughts are contact this agents office have them just run a fresh quote for you and see what happens. Cause i tell ya i am cheap and have been rechecking my insurance prices regularly and other agents never gave me this kind of deal. But agents and his team actually took the time to go over things and now look they are the best neighbors the kind you invite to bbq . I highly reccommend contacting them!"
"Hi Carri, we are so happy to hear that we have relieved the stress of insurance. Our office strives to make insurance stress free and as seamless as possible. Please know if you ever need anything give our office a call and we can help you. Did you know we offer pet insurance? Welcome to our office and wishing you and your son a very happy Wednesday."
James Salazar
October 28, 2024
"Very helpful. Things were explained to me completely and was very nice."
"Hi James, thank you for google review. I am very happy that you were able to get everything you wanted. Hopefully we can meet in the future to review. "
Katherine Daniels
October 19, 2024
"Our insurance price through a different vendor jumped $200 a month. I was looking at quotes online and it looked like State Farm was going to be the same price. Jeremy called and we chatted a bit and he said he’d look into it for me and try to see what he could do. He was able to get us great coverage at a lower price than what we were originally paying. He was super friendly throughout the whole process and didn’t pressure us into anything. Thanks, Jeremy!"
"Hi Katherine, thank you so much for your google review. Jeremy really tries his best to reach every customer's budget will still providing as much as we can. I am happy to hear you made the move over to State Farm and can't wait to meet you in the future."
Miranda
September 20, 2024
"Jeremy is so great! Knowledgeable, understanding, and commited. So lucky to have had him take my call! Thank you(:"
"Miranda, thank you very much for your review. Happy to hear that Jeremy was able to give you a great experience. Always let us know if you need anything!"
Mindy Coffman
September 13, 2024
"Jeremy was great to work with ~ Very informative and quick to get things done ~ Hard to find that kind of help these days ~ Great Job Jeremy 🙂"
"Hi Mindy, thank you so much for your review. I am happy to hear that you had a great experience with my office manager. Hopefully we will get to meet in the future. "
Kylie Palmer
July 11, 2024
"Jeremy is the best!!! Got my partner and I an awesome deal with renters insurance and he helped me lower my auto insurance rate as well. Also the conversation was such a breath of fresh air - just a genuinely good human being. Thank you for your help, Jeremy!!"
"Hi Kylie, WOW it sounds like Jeremy did a wonderful job. Thank you so much for this review. We are happy to hear that you had a great experience, and we are happy to help you in your future endeavors. "
De Chavez
June 26, 2024
"Been insured for years now and never had an issue! Great rates, they take care of their customers!! Jeremy was very helpful and informative!!"
"Thank you very much for your google review! If you have any questions or concerns, always reach out to us. "
Taylor Shull
June 26, 2024
"Jeremy is a great first contact I’ve had with StateFarm. He made choosing, joining, and getting up and running with them a breeze."
"Hi Taylor, I am happy to hear Jeremy made the transition easier for you. If you ever need anything, feel free to reach out to my office. Thank you. "
Anastacia Archibeque
June 18, 2024
"Jeremy was excellent help! Thanks State Farm! I already love being a member , thanks to Jeremy H"
"Hi Anastacia, Thank you for review today and feedback on Jeremy's service. Happy to have your join State Farm and hope to have you for years to come. "
Staci Krehbiel
June 7, 2024
"Excellent customer service and top notch service."
"Hi Staci, thank you so much for your google review. I am always happy to hear that my team is providing the best service possible. Always let us know if you need anything. "
Jayden TBE
June 6, 2024
"Quick and reliable service, got everything I needed done. very respectable 💪"
"Jayden, thank you very much for google review. I am happy to hear my staff was able to provide you the needed service. Always let us know if you need anything."
Josh Cisneros
May 30, 2024
"Jeremy was very helpful and informative for any questions I had for my insurance plan. Made it easy to get done as well."
"Josh, Thank you for your awesome review. I am happy to hear that Jeremy was able to really delve into your policies with you. If you ever need anything my office is here to help. "
Joseph Baca
May 27, 2024
"Really great and professional about it all, got me a really good deal on my insurance for my Harley Davidson and my BMW.also renters and life insurances..."
"Joseph, thank you for your business. I am happy to hear we were able to help you get bundled with all of your insurance needs all in one place. If you ever need anything, feel free to reach out, thank you. "
Morgan Tufts
May 24, 2024
"Excellent customer service and rates!"
"Morgan, thank you very much for your google review. I am happy to hear that you were able to receive excellent service from my office. As you know if you ever need anything please reach out. "
Rebecca Powell
May 16, 2024
"This staff is always so helpful. Always answer their phone or call back quickly. They loooked for discounts to apply without me asking. I’ve been a happy customer for years."
"Hi Rebecca, thank you for your long-lasting business and this google review. Hoping we can keep your business for even more years to come. "
Ethan C
May 10, 2024
"I transfered all my families insurance to this office after someone ran a red light and totaled our car and injured me. My old State Farm office I was with wasn't doing anything to help me at all unless I called them first and even then they weren't knowledgeable about much. After one phone call with Lacey she gave me more information then I had gotten in 2-3 weeks from anyone else from my old State Farm office or State Farms corporate office. If this office doesn't know something they will do their very best to find out an answer for you or direct you in the right direction. This office has been amazing and I would recommend them to everyone as they truly care about you and your family!"
"Ethan, thank you for taking time to leave us a review! We are happy to hear you are satisfied with our office and the work that Lacey has put into your claim and policies. Our office will always do their best to help assist in any way we possibly can. Please don't ever hesitate to text or call for our help and/or guidance. "
Morry Mayes
May 10, 2024
"We have had the same independent insurance agent for over 20 years. In that time, we have utilized over 10 different insurance companies for our home, auto, RV, umbrella and business policies. This year, after a 30% to 60% premium increase on multiple polices, we decided to give the Troy Gonzales State Farm agency a chance to quote coverages. Honestly, quite skeptical that one carrier could provide competitive pricing and the type of interaction that we have received from our independent agent. I am thrilled to report that the quoting process and now the actual writing of policies were handled EXTREMELY professional, streamlined and expediently! More importantly, I am saving at least 30% to 40% over the quotes provided from my independent agent and receiving more coverage for our home to the tune of $120k! We were definitely under insured and are now very comfortable with possible replacement costs, in the event of a disaster. Special shout out to Jeremy (Office Manager) who provided detailed quotes/completed policies and the entire staff at the Troy Gonzales State Farm Agency! Refreshing to make a phone call and have a real person answer the phone and direct your call accordingly. Great service at a great price."
"Morry, thank you very much for this amazing review. I am so happy to hear that you enjoyed your experience with Jeremy and how he was able to get you more coverage at a cheaper price. If you ever need anything just reach back out and we are here to help. "
Julia Richardson
April 26, 2024
"Thanks for your prompt help with what I needed..q"
"Hi Julia, happy to know we were able to help you out. Thank you for the review and your business over here with State Farm. "
Justin L.
April 21, 2024
"Jeremy is a great agent! He helped finish my online quote and was able to do a second quote in the same time. He was friendly and down to earth without losing his professionalism!"
"Justin, thank you very much for your review. Jeremy like to be as personable as possible with still providing the best service. Thank you for joining State Farm. "
Geoff Lee
April 12, 2024
"Top notch. Jeremy saved my family a ton of money and for better coverage."
"Good morning, Geoff, thank you for your review. We have been having some tremendous rates for everyone over with State Farm. Glad you got to save so much money and better coverage! "
Joe Cruz
April 4, 2024
"Lacey assisted me with securing auto insurance within minutes at an affordable price. A very quick and painless process, reach out to her or anyone in Troys office!"
"Good morning, Joe! Happy to hear you had an easy and excellent experience. If you ever need anything don't hesitate to contact my office, we are all here for you to ensure you have a great experience with our office and State Farm!"
Powers Foss
April 3, 2024
"Lacey Cooper (Troy's assistant) was superb. She is friendly, punctual, diligent, and dedicated. I had lots of questions and even had to change policies to my new Tesla right after everything was figured out and she didn't even skip a beat! Temporary insurance cards generated instantly. She's great!"
"Thanks Powers! We are happy to hear how Lacey has helped you. As you already know, if you ever need anything please call, email or text us and we will do our best to help you in a timely manner. Hope you have a great day! "
Carla Wright
April 2, 2024
"Car had to be towed. Have the coverage. 2 months now and still no reimbursement. I'm not happy with the answers I'm getting."
"Hi Carla, I completely understand your frustrations. I am happy to hear that you received your check today from our regional office. As you know the claims process is dependent on the claims office themselves and they have the power with these kinds of things. We were able to chat with them a few times to get the process going a little faster for you. But again, we apologize about the inconvenience. "
Ted Conrad
March 14, 2024
"I really need to take a few moments to praise Jeremy for his unbelievable help and assistance with my recent insurance problems. He was able to take something that was incredibly stressful for me and turn it into a very easy experience for me to handle. Thank you so very much Jeremy...!!! Ted Conrad"
"Ted, thank you very much for your google review today. I appreciate your kind words about Jeremy. He truly takes on each case individually and fights every step of the way for each client. "
Jordyn Welch
March 8, 2024
"Jeremy was incredible on getting us switched over to State Farm for home and auto insurance. He made the process so smooth. Also, saved us money!"
"Hi Jordyn, thank you very much for your google review. Happy to hear our processes are becoming simpler for everyone. Welcome to State Farm. "